International Journal of Advanced Multidisciplinary · e-ISSN: 2829-6192 · p-ISSN: 2829-6184

The Model of Organizational Commitment and Work Satisfaction : Organizational Citizenship Behavior Perspective

Nazifah Husainah Wikrama Wardana Elvie Maria Jan Hotman Malau Budi Sambarani Rilla Sovitriana Peni Cahyati
Vol. 2 No. 1 (2023) 10 April 2023 Pages 24-28

Abstract

The objective of this research is to analyze how Organizational Commitment and Work Satisfaction impact Organizational Citizenship Behavior. Using a quantitative research approach, the study analyzed data from 70 respondents across 20 manufacturing companies in West Java and processed it through the SEM-PLS methodology. The study findings suggest that Organizational Commitment and Work Satisfaction both have a direct influence on Organizational Citizenship Behavior in manufacturing companies located in West Java.

Keywords

Commitment, Satisfaction, OCB