Analysis of the Head of the Nutrition Service Unit and its Impact on Service Quality Free Nutritional Meal Program

This research is motivated by the importance of leadership of the Head of the Nutrition Fulfillment Service Unit (SPPG) in improving the quality of the Free Nutritional Meal Program (MBG) in Bangkinang City. The purpose of this study is to determine the level of leadership of the Head of SPPG, the quality of MBG Program services, and to analyze the influence of leadership on service quality. The study used a quantitative method with an associative approach. The study population was 548 people consisting of 151 Person in Charge (PIC) and 397 volunteers, while a sample of 85 respondents was determined using the Slovin formula with a proportionate stratified random sampling technique. The data used included primary data obtained through questionnaires and secondary data derived from documents and related literature. Data analysis was carried out using descriptive analysis, validity tests, reliability tests, simple linear regression, t-tests, and coefficients of determination with the help of SPSS. The results of the study indicate that the leadership of the SPPG Head and the quality of MBG Program services are in the good category. Furthermore, the leadership of the SPPG Head has been shown to have a positive and significant influence on the quality of Free Nutritional Meal Program services. This finding indicates that the better the leadership implemented, the higher the quality of services provided to beneficiaries. Therefore, strengthening leadership is a crucial factor in supporting the successful implementation of the Free Nutritional Meal Program in Bangkinang City.